1. Introduction

Kontakt sh.p.k respects the privacy of its visitors and clients and is committed to protecting the personal data processed through our official website.

This Privacy Policy explains how the company collects, uses, stores, and protects the personal data of users who visit our website or use our online services.

By using this website, the user agrees to the terms of this Privacy Policy.

2. Purpose of this Regulation

This regulation aims to inform data subjects about the manner in which their personal data are collected, processed, disclosed, stored, and the security measures adopted in relation to this website.

The processing of personal data is carried out in accordance with the applicable legislation on personal data protection, including:

The website administrator performs lawful processing of personal data while respecting and guaranteeing fundamental human rights and freedoms, particularly the right to the protection of private life.

• The Constitution of the Republic of Albania.
• Law No. 124, dated 19.12.2024 “On Personal Data Protection”.
• Relevant secondary legislation governing privacy protection.

3. Personal Data That May Be Collected

During the use of our website, personal data may be collected, including but not limited to:

• First and last name
• Telephone number
• Email address
• Information submitted through contact forms.
• Information related to interest in construction projects, units for sale, or cooperation opportunities

Additionally, certain technical data may be collected automatically, such as:

• IP address
• Browser and device type
• Date and time of website access
• Website navigation information

4. Purpose of Data Processing

Personal data are processed for the following purposes:

• Communication with clients and website visitors
• Providing information regarding the company’s projects and services
• Processing requests for information, offers, or cooperation
• Improving the functionality and performance of the website
• Managing relationships with clients and partners

5. Data Protection Principles

Data protection is based on the following principles:

• Processing in a fair and lawful manner;
• Collection for specific, explicit, and legitimate purposes and further processing in accordance with those purposes;
• Data adequacy, meaning that data must be relevant to the purpose of processing and not excessive in relation to that purpose;
• 4. Accuracy of the data, and where necessary, updating them; all reasonable steps must be taken to delete or correct inaccurate or incomplete data in relation to the purposes for which they were collected or further processed;
• 5. Retention of data in a form that allows identification of data subjects only for as long as necessary for the purposes for which the data were collected or further processed.

6. Data Security

The company adopts technical and organizational measures to ensure the security and confidentiality of personal data.

These measures are intended to protect data from:

• Unauthorized access.
• Unlawful use.
• Loss, alteration, or destruction of data.

Data Disclosure

The company does not share users’ personal data with third parties, except in cases where:

• It is required by applicable legislation;
• It is necessary for the provision of services;
• The user has given explicit consent.

8. Rights of Data Subjects

8.1. Right of Access

• 1. Every individual has the right, free of charge and upon written request, to obtain from the controller:

-1.Confirmation as to whether or not personal data concerning them are being processed, information on the purpose of processing, the categories of processed data, and the recipients or categories of recipients to whom the personal data have been disclosed.

• 2. The controller, within 30 days from the date of receiving the request, shall inform the data subject or explain the reasons for not providing the requested information.

Controller:
Kontakt sh.p.k
Rr. Pasho Hysa Nr. 26-0714, AL-1004, Tiranë, Shqipëri.
Web: https://kontakt.al

8.2. Right to Request Blocking, Correction, or Deletion

• Every data subject has the right to request the blocking, correction, or deletion of data free of charge when they become aware that the data concerning them are inaccurate, incomplete, or have been processed and collected in violation of the provisions of the law.
• The controller, within 30 days from receiving the data subject’s request, must inform the data subject regarding the lawful processing of the data and whether the requested blocking, correction, or deletion has been carried out.
• If the controller does not carry out the requested blocking, correction, or deletion of the data, the data subject has the right to lodge a complaint with the Commissioner

9. Cookies and Similar Technologies

Our website may use cookies and other technologies to improve the user experience and to analyze website traffic.

Users may manage or disable cookies through their browser settings.

10. Links to Other Websites

Our website may contain links to other websites. The company is not responsible for the privacy practices of such websites.

11. Changes to this Policy

The company reserves the right to update this Privacy Policy at any time in order to reflect legal or operational changes.

The most recent version will be published on our official website.

12. Contact

13. Right to Lodge a Complaint

Any person who believes that their lawful rights, freedoms, or interests regarding personal data have been violated has the right to lodge a complaint or notify the Commissioner and request their intervention in order to restore the violated right.Following such a complaint, and in accordance with the Civil Procedure Code, the data subject may bring the matter before the court.

Commissioner for the Protection of Personal Data
Rruga "A. Toptani", Nd.5, Kodi postar 1001, Tiranë.
http://www.idp.al

In the event that a complaint has been filed by the data subject, the controller shall not modify the personal data until a final decision has been issued.